Ordering & Delivery

Ordering from Urban Avenue is straightforward and secure. This page explains the ordering process and what happens after purchase.

How to place an order

Choose a product and select the required size and colour.
Add the item to your shopping bag and proceed to checkout.
Enter an eligible UK delivery address.
Select an available delivery and payment method.
Complete payment. We will email you when the order is confirmed.

Delivery

Urban Avenue currently delivers throughout the United Kingdom. Available delivery options, charges and estimated timeframes are shown at checkout before payment. See our Shipping & Delivery page for more information.

Tracking your order

We will provide tracking information when it becomes available. You can also use the Track Your Order page with your order number and email address.

Need help?

Contact our customer service team via help@urban-avenue.com. Customer service hours are Monday to Friday 9:00 am–5:30 pm UK time; Saturday and Sunday 9:00 am–2:00 pm UK time.

Company information

5th Court is operated by SAVE TRADITIONS LIMITED.
Company number: 18028813
Registered office: 1 Moxon House, Moxon Street, London, W1U 4EY, United Kingdom.

Customer Care
Email: help@urban-avenue.com
Telephone: +44 1933 271671
Monday–Friday: 9:00 am–5:30 pm UK time
Saturday–Sunday: 9:00 am–2:00 pm UK time

Returns address
Platinum House, 12 Bailey Road, Trafford Park, Stretford, Manchester M17 1SA, United Kingdom.

Sizetabel

Premium brands often use their own sizing systems. Lacoste and Moncler use numbered sizes, while Dolce & Gabbana uses Italian tailoring sizes. Shoe sizing also differs between EU, UK and US systems. Use this guide to compare brand and country sizes with international sizes and body measurements.

Clothing — brand size conversion

Lacoste menswear

Lacoste uses numbered sizes for polo shirts, knitwear, shirts and jackets.

Lacoste size	International	Chest (cm)
2	XS	86–90
3	S	90–94
4	M	94–99
5	L	99–104
6	XL	104–109
7	XXL	109–115
8	3XL	115–121

Moncler menswear

Moncler uses sizes from 0 to 6 for jackets, knitwear and outerwear.

Moncler size	International	Chest (cm)
0	XS	88–92
1	S	92–96
2	M	96–100
3	L	100–104
4	XL	104–108
5	XXL	108–112
6	3XL	112–116

Dolce & Gabbana menswear

Dolce & Gabbana uses Italian (IT) tailoring sizes.

D&G size (IT)	International	Chest (cm)
44	XS	86–89
46	S	90–93
48	M	94–97
50	L	98–101
52	XL	102–106
54	XXL	107–111
56	3XL	112–116

Jeans — inches to tailoring sizes

Brands such as 7 For All Mankind and Diesel generally use waist measurements in inches, while Italian brands such as Jacob Cohen may use tailoring sizes.

Waist (inches)	EU tailoring size	Waist (cm)
28	44	71–73
29	44 / 46	73–75
30	46	76–78
31	46 / 48	78–80
32	48	81–83
33	48 / 50	84–85
34	50	86–88
36	52	91–93
38	54	96–98
40	56	101–103

Jeans may also include an inside-leg measurement, such as L30, L32 or L34. L32 is the most common length; customers taller than approximately 1.85 m may prefer L34. A useful rule of thumb is: EU tailoring size = waist size in inches + 16.

Shoes — EU / UK / US conversion

Some premium brands, including Hogan, Santoni and Lanvin, use UK sizes. If a product is labelled 7, 8 or 9, use the UK column below. Foot length is the most reliable reference.

Men’s shoes

EU	UK	US	Foot length (cm)
39	6	6.5	24.5
40	6.5	7	25.0
41	7	8	25.7
42	8	8.5	26.3
43	9	9.5	27.0
44	9.5	10	27.7
45	10.5	11	28.3
46	11	12	29.0
47	12	13	29.7

Women’s shoes

EU	UK	US	Foot length (cm)
36	3	5	22.5
37	4	6	23.2
38	5	7	23.8
39	6	8	24.5
40	6.5	8.5	25.2
41	7	9	25.8
42	8	10	26.5

How to measure

Chest: measure horizontally around the fullest part of your chest, under your arms. Keep the tape level and comfortably fitted.

Foot length: place your heel against a wall while standing on a sheet of paper. Measure from the heel to the longest toe. Measure both feet at the end of the day and use the larger measurement.

If you are between sizes, choose the larger size for a roomier fit or the smaller size for a closer fit. Fit varies by model and collection, so always check product-specific information where available.

These tables are intended as a general guide. If you need help choosing a size, please contact our Customer Care team.

Company information

5th Court is operated by SAVE TRADITIONS LIMITED.
Company number: 18028813
Registered office: 1 Moxon House, Moxon Street, London, W1U 4EY, United Kingdom.

Customer Care
Email: help@urban-avenue.com
Telephone: +44 1933 271671
Monday–Friday: 9:00 am–5:30 pm UK time
Saturday–Sunday: 9:00 am–2:00 pm UK time

Returns address
Platinum House, 12 Bailey Road, Trafford Park, Stretford, Manchester M17 1SA, United Kingdom.