Frequently Asked Questions
Where does 5th Court ship?
We currently ship to eligible addresses throughout the United States.
How much is shipping?
Standard U.S. shipping is $6.99. Orders of $50 or more qualify for free standard shipping, unless otherwise stated at checkout.
When will my order arrive?
Delivery timing depends on the destination, carrier and order processing. The most current estimate is shown during checkout and in your tracking information.
How can I track my order?
Once your order has shipped, we will send a tracking email. You can also visit our Track Your Order page and enter your order number and email address.
Can I change or cancel an order?
Email us as soon as possible at support@5thcourt.com. We will do our best to help, but changes or cancellations are not guaranteed after fulfillment begins.
What payment methods do you accept?
The payment methods currently available for your order are displayed securely at checkout. All prices are shown in U.S. dollars unless noted otherwise.
What is your return policy?
Eligible items may be returned within 30 days of delivery. Items must be unworn, unused and returned with original tags and packaging. Please review our Returns & Exchanges page before sending anything back.
Do you offer exchanges?
Availability can change quickly, so the fastest option is usually to place a new order for the item you want and return the original item according to our return policy.
What if my order arrives damaged or incorrect?
Contact us promptly with your order number and clear photos of the item and packaging. We will review the issue and help make it right.
How do I contact customer service?
Email support@5thcourt.com. Our team is available Monday through Friday, 9:00 a.m.–5:00 p.m. Mountain Time, and aims to reply within one business day.
