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Returns & Exchanges

We want you to be happy with your purchase. Eligible items may be returned within 30 days of delivery, subject to the conditions below.

Start a return

  1. Email support@5thcourt.com with your order number and the item or items you want to return.
  2. Wait for our return instructions before sending the package. Unapproved or incorrectly addressed returns may be delayed.
  3. Pack the item securely with its original tags, accessories and packaging.
  4. Use a trackable shipping service and keep your receipt until the return is complete.

Return conditions

  • Items must be unworn, unused, unwashed and in resalable condition.
  • Original tags, accessories and product packaging must be included.
  • Footwear must be tried on indoors and returned in the undamaged shoe box, with the shipping box used for protection.
  • Items marked final sale are not eligible for a change-of-mind return, except where required by law.
  • For hygiene and safety reasons, certain opened, used or personalized products may not be returnable. Any restriction will be disclosed on the product page or during checkout.

Return shipping

Customers are responsible for return shipping costs for change-of-mind returns. If we sent the wrong item or the product arrived damaged or defective, contact us before returning it so we can provide the appropriate instructions.

Refunds

After your return arrives, we will inspect it and email you with the outcome. Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the credit. Original shipping charges are not refundable unless the return is due to our error or required by applicable law.

Exchanges

Because inventory changes quickly, we cannot guarantee direct exchanges. The fastest option is usually to place a new order for the replacement item and return the original item under this policy.

Damaged, defective or incorrect items

Contact us promptly after delivery with your order number, a description of the issue and clear photos of the item and packaging. We will review the problem and help with an appropriate solution.

This policy does not limit any rights or remedies that cannot be waived under applicable law.

Company information

5th Court is operated by FASHION BOUTIQUE LLC.
Business address: 218 10th Avenue East, Jerome, ID 83338, United States.

Customer Care
Email: support@5thcourt.com
Monday–Friday: 9:00 am–5:00 pm MT

Returns
Contact support@5thcourt.com for return authorization and instructions before sending any item.